Frequently Asked Questions
Please read our FAQs before sending us a message
Are all the products on Pak China Market genuine and authentic?
Yes, we take every possible measure to ensure that the products uploaded by store owners are original and have good qualitative features. If you find any of product defective then, feel free to contact us. We'll warn the store owner and may instantly remove that store from our marketplace forever.
Who can create Store on PCM?
Anyone who is the seller of any product or working with any company which sells products can join our marketplace. Companies can also create their official online stores in our marketplace.
Do we charge commission per product from store owners?
No, we don't charge any commission from store owners on their sold product. We just charge a fixed monthly fee from store owner no matter if they earn no revenue or revenue up to hundred thousand per month.
How can I order a product?
Placing an order is much simple. 1. Click on "Add To Cart" button. 2. Now click on "View Cart" button or move your cursor over the "Cart" option placed at the top right corner of the website and click "View Cart And Check Out" button. 3. Specify the quantity of product you want to order. 4. If you have any coupon code then add it in the space specified for entering the coupon code. 5. Click on "Update Cart" button. 6. Click "Proceed to Checkout" button. 7. Now fill the Billing details form and then select the payment gateway to be used for your order. 8. Click "Place Order" button. 9. Your order will be placed and will soon be shipped to you. 10. Must save your order details e.g Order Number, Vendor name, etc.
Can I contact directly to Vendor/Store Owner?
Yes, you can directly contact Store Owners and get further information from them. We recommend you to use our platform because it is safe and secure and it is easy to have the track of your orders and activities.
Is affiliate program just for Pakistani people?
No, not only Pakistani nationals but we welcome people from any corner of the world to be a part of our affiliate program.
How can I track my order?
Simply click "Track Your Order" option in the top right corner of the website. Add your order number and email address. We'll email you within 24 Hours about your order shipping status and other information.
Is entering my data (Personal, Credit Cards and other information) safe on PCM website?
Yes, we are most concerned about the customer's data security and we ensure a secure connection between you and our database. We are using SSL Certificate. Secure Sockets Layer (SSL) is a computer networking protocol for securing connections between network application clients and servers over an insecure network. So don't worry about your data security.